SHIPPING + RETURNS
All items will be shipped within 2 weeks from your order date. Typically your order will ship within a week. We offer free shipping on all Canadian orders over $50 using Canada Post Expedited mail service with tracking and delivery confirmation.
We offer free shipping on all international orders over $100.
Your satisfaction is very important to us. We will accept returns postmarked within 15 days of receiving shipment for credit or exchange only.
If you would like to exchange your item or receive a credit please email firstname.lastname@example.org to receive an RA number.
To be eligible for a return, your item must be unused and in the same condition that you received it. You do not need to return the original packaging but it is recommended you properly package the jewelry so that it is not damaged in transit.
Once your return is received we will send you an email to notify you that we have received your returned item.
Please note that you are responsible for any return shipping charges. You may choose any shipping company or method but we are not responsible for any item that is lost or damaged. We recommend you choose a trackable option- this is not mandatory, it is just at your own risk.
Only regular priced items may be returned.
If you have any further questions please send us an email.